1. INTRODUCTION
1.1 This Privacy Policy sets out the terms and conditions under which SaludyVos, reachable at support@saludsaludyvos.com (the “Company”, “we”, “us”, or “our”), processes personal data in connection with the website located at https://saludyvos.com (the “Site”) and related communications and contact channels.
1.2 By accessing or using the Site, or by providing us with personal data through any channel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, you must refrain from using the Site and from submitting personal data.
2. DEFINITIONS
2.1 “Applicable Law” means any personal data protection, privacy, and electronic communications law applicable to the processing of personal data in the context of the Site, including, without limitation, the law governing the jurisdiction referenced in Section 17 (Governing Law and Jurisdiction).
2.2 “Personal Data” means any information relating to an identified or identifiable natural person, as defined under Applicable Law.
2.3 “Processing”, “Controller”, “Processor”, “Data Subject”, and other capitalized terms shall have the meaning assigned by Applicable Law unless expressly defined otherwise here.
3. DATA CONTROLLER
3.1 For the purposes of Applicable Law, the controller of the Personal Data processed under this Privacy Policy is SaludyVos, reachable at support@saludsaludyvos.com.
3.2 Where we engage third parties to process Personal Data on our behalf, those third parties act as processors under written arrangements imposing data protection obligations consistent with this Privacy Policy and Applicable Law.
4. CATEGORIES OF PERSONAL DATA
4.1 We may process the following categories of Personal Data, strictly as needed for the purposes set out in Section 6 (Purposes of Processing): (a) identity and contact data; (b) marketing preferences and choices; (c) enquiry and communication records; (d) technical and usage data relating to your interactions with the Site; and (e) any other data you voluntarily choose to provide through forms or communications.
4.2 We do not seek to collect special categories of Personal Data (including health data, biometric data, or financial account numbers) through the Site. If you choose to provide such data, you do so voluntarily. We reserve the right to delete or restrict such data where appropriate.
5. SOURCES OF DATA
5.1 We may obtain Personal Data directly from you when you complete forms on the Site, subscribe to communications, download resources, request information, or contact us.
5.2 We may obtain Personal Data automatically through your use of the Site, including via cookies, pixels, tags, log files, device identifiers, and similar technologies, as described in Section 9 (Cookies and Similar Technologies).
5.3 We may obtain Personal Data from third parties where permitted by Applicable Law, including analytics, advertising, customer relationship management, lead-generation, and event providers.
6. PURPOSES OF PROCESSING
6.1 We process Personal Data for the following purposes and only to the extent strictly necessary: (a) to operate, administer, and secure the Site; (b) to respond to enquiries and manage communications and relationships; (c) to send marketing communications where permitted and subject to your preferences; (d) to measure and improve the performance and effectiveness of the Site and our campaigns; (e) to comply with legal, regulatory, and recordkeeping obligations; and (f) any other purpose disclosed at the time of collection or otherwise compatible with the original purpose.
6.2 Where Applicable Law requires a legal basis for Processing, we rely on one or more of the following: (a) your consent; (b) performance of a contract or steps requested by you before entering into a contract; (c) our legitimate interests in operating and improving the Site and promoting our services, provided those interests are not overridden by your interests or fundamental rights and freedoms; and (d) compliance with legal obligations.
7. DIRECT MARKETING AND OPT-OUT
7.1 We may use Personal Data to send newsletters, updates, invitations, or promotional communications to the extent permitted by Applicable Law and subject to your preferences.
7.2 You may opt out of marketing communications at any time by using the unsubscribe mechanism included in those communications. Opting out will not affect transactional or service-related communications where legally permitted.
8. DISCLOSURE TO THIRD PARTIES
8.1 We may disclose Personal Data to the following recipients, strictly where necessary for the purposes described in this Privacy Policy: (a) service providers acting on our behalf, including hosting, analytics, advertising, communications, customer support, security, and related services; (b) professional advisers, auditors, and insurers; (c) competent authorities, courts, regulators, or enforcement bodies where required by Applicable Law or to protect our rights; and (d) successors in interest in connection with a corporate transaction such as a merger, acquisition, reorganization, or asset sale.
8.2 Each disclosure is limited to the minimum Personal Data needed for the intended purpose and is subject to appropriate contractual and security safeguards consistent with Applicable Law.
9. COOKIES AND SIMILAR TECHNOLOGIES
9.1 The Site may use cookies, pixels, tags, software development kits, and related technologies (“Cookies”) to enable essential functionality, analyze usage, improve user experience, and support advertising and attribution activities where permitted.
9.2 You may manage Cookies through your browser settings and, where implemented, through our consent tools on the Site. Disabling certain Cookies may affect the functionality or availability of parts of the Site.
9.3 Additional information about the categories and purposes of Cookies used on the Site may be provided in a separate Cookie Notice, which is incorporated by reference into this Privacy Policy.
10. INTERNATIONAL TRANSFERS
10.1 Personal Data may be transferred to, stored in, or processed in jurisdictions other than your own, which may have data protection rules different from those of your jurisdiction.
10.2 Where we transfer Personal Data to another jurisdiction, we will implement appropriate safeguards as required by Applicable Law, which may include contractual protections and due diligence measures. Further details of relevant safeguards may be provided on request, subject to confidentiality obligations.
11. DATA RETENTION
11.1 We retain Personal Data for no longer than necessary for the purposes set out in this Privacy Policy or as otherwise required by Applicable Law, after which it will be deleted, anonymized, or otherwise processed in a manner that prevents identification.
11.2 Retention periods may vary according to the category of data and the purpose of Processing. Criteria include legal requirements, the nature and duration of our relationship with you, and operational needs.
12. SECURITY
12.1 We implement technical and organizational measures designed to protect Personal Data against unauthorized destruction, loss, alteration, disclosure, or access, taking into account the state of the art, costs of implementation, the nature of the data, and the risks arising from Processing.
12.2 While we strive to protect Personal Data, no method of transmission or storage is completely secure. To the maximum extent permitted by Applicable Law, we disclaim liability for unauthorized access arising from factors beyond our reasonable control.
13. YOUR RIGHTS
13.1 Under Applicable Law, you may have rights to request access to, updating, rectification, or deletion of your Personal Data, as well as to request restriction of or object to Processing, and to withdraw your consent where Processing is based on consent.
13.2 To exercise these rights, contact us at support@saludsaludyvos.com and provide sufficient information to verify your identity. We will respond within the timeframes required by Applicable Law. Certain requests may be denied where permitted by law or where necessary to protect the rights and freedoms of others.
14. CHILDREN’S PRIVACY
14.1 The Site is not directed at individuals under the age of 16 and we do not knowingly collect Personal Data from minors. If you believe a minor has provided Personal Data to us, please contact us at support@saludsaludyvos.com so we can take appropriate action.
15. THIRD-PARTY SITES
15.1 The Site may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their respective privacy policies.
16. CHANGES TO THIS POLICY
16.1 We may modify this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be posted on the Site with a revised “Last updated” date. Where required by Applicable Law, we will provide additional notice or obtain consent regarding material changes.
17. GOVERNING LAW AND JURISDICTION
17.1 This Privacy Policy and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Republic of Argentina, without regard to its conflict of laws principles.
17.2 Any claim or judicial proceeding related to this Privacy Policy shall be submitted to the exclusive jurisdiction of the courts seated in the Autonomous City of Buenos Aires, unless Applicable Law provides otherwise.
18. CONTACT DETAILS
18.1 Questions, requests, or complaints relating to this Privacy Policy or our Processing of Personal Data may be directed to: SaludyVos, support@saludsaludyvos.com.